Original Research

Adaptation and cross-cultural validationof the United States Primary Care Assessment Tool (expanded version) for use in South Africa

Graham Bresick, Abdul-Rauf Sayed, Cynthia le Grange, Susheela Bhagwan, Nayna Manga
African Journal of Primary Health Care & Family Medicine | Vol 7, No 1 | a783 | DOI: https://doi.org/10.4102/phcfm.v7i1.783 | © 2015 Graham Bresick, Abdul-Rauf Sayed, Cynthia le Grange, Susheela Bhagwan, Nayna Manga | This work is licensed under CC Attribution 4.0
Submitted: 06 October 2014 | Published: 19 June 2015

About the author(s)

Graham Bresick, Faculty of Health Sciences, University of Cape Town, South Africa
Abdul-Rauf Sayed, Faculty of Health Sciences, University of Cape Town, South Africa
Cynthia le Grange, Faculty of Health Sciences, University of Cape Town, South Africa
Susheela Bhagwan, Faculty of Health Sciences, University of Cape Town, South Africa
Nayna Manga, Faculty of Health Sciences, University of Cape Town, South Africa

Abstract

Background: Measuring primary care is important for health sector reform. The Primary Care Assessment Tool (PCAT) measures performance of elements essential for cost-effective care. Following minor adaptations prior to use in Cape Town in 2011, a few findings indicated a need to improve the contentand cross-cultural validity for wider use in South Africa (SA).

Aim: This study aimed to validate the United States of America-developed PCAT before being used in a baseline measure of primary care performance prior to major reform.

Setting: Public sector primary care clinics, users, practitioners and managers in urban and rural districtsin the Western Cape Province.

Methods: Face value evaluation of item phrasing and a combination of Delphi and Nominal Group Technique (NGT) methods with an expert panel and user focus group were used to obtain consensus on content relevant to SA. Original and new domains and items with > = 70% agreement were included in the South African version – ZA PCAT.

Results: All original PCAT domains achieved consensus on inclusion. One new domain, the primary healthcare (PHC) team, was added. Three of 95 original items achieved < 70% agreement, that is consensus to exclude as not relevant to SA; 19 new items were added. A few items needed minor rephrasing with local healthcare jargon. The demographic section was adapted to local socio-economic conditions. The adult PCAT was translated into isiXhosa and Afrikaans.

Conclusion: The PCAT is a valid measure of primary care performance in SA. The PHC team domainis an important addition, given its emphasis in PHC re-engineering. A combination of Delphi and NGT methods succeeded in obtaining consensus on a multi-domain, multi-item instrument in a resource-constrained environment.


Keywords

primary care; essential features; measuring performance; validation

Metrics

Total abstract views: 8992
Total article views: 12239

 

Crossref Citations

1. Development of primary care assessment tool–adult version in Tibet: implication for low- and middle-income countries
Wenhua Wang, Jeannie Haggerty
Primary Health Care Research & Development  vol: 20  year: 2019  
doi: 10.1017/S1463423619000239

2. Development and validation of the Vietnamese primary care assessment tool
Nguyen Thi Hoa, Nguyen Minh Tam, Wim Peersman, Anselme Derese, Jeffrey F. Markuns, Christophe Leroyer
PLOS ONE  vol: 13  issue: 1  first page: e0191181  year: 2018  
doi: 10.1371/journal.pone.0191181

3. Avaliação da Atenção Primária à Saúde no Rio de Janeiro, Brasil: experiência de usuários após quinze anos da Reforma
Otávio Pereira D’Avila, Luiz Alexandre Chisini, Mauro Cardoso Ribeiro, Vinicius Siqueira Tavares Meira-Silva, Yann Rodrigues Mathuiy, Luana Jonata Nunes de Moura, Erno Harzheim, Luiz Felipe Pinto
Ciência & Saúde Coletiva  vol: 30  issue: 7  year: 2025  
doi: 10.1590/1413-81232025307.18802024

4. Primary Care Asssement Tool: diferenças regionais a partir da Pesquisa Nacional de Saúde do Instituto Brasileiro de Geografia e Estatística
Luiz Felipe Pinto, Leonardo Arêas Quesada, Otavio Pereira D’Avila, Lisiane Hauser, Marcelo Rodrigues Gonçalves, Erno Harzheim
Ciência & Saúde Coletiva  vol: 26  issue: 9  first page: 3965  year: 2021  
doi: 10.1590/1413-81232021269.10112021

5. Adaptation and validation of the Ugandan Primary Care Assessment Tool
Innocent K. Besigye, Robert Mash
African Journal of Primary Health Care & Family Medicine  vol: 15  issue: 1  year: 2023  
doi: 10.4102/phcfm.v15i1.3835

6. Cross-cultural adaptation of the Moroccan Arabic dialect version of the Primary Care Assessment Tool
Hicham El Mouaddib, Majda Sebbani, Adil Mansouri, Latifa Adarmouch, Mohamed Amine
Gaceta Sanitaria  vol: 37  first page: 102350  year: 2023  
doi: 10.1016/j.gaceta.2023.102350

7. Performance of primary care in different healthcare facilities: a cross-sectional study of patients’ experiences in Southern Malawi
Luckson Dullie, Eivind Meland, Øystein Hetlevik, Thomas Mildestvedt, Stephen Kasenda, Constance Kantema, Sturla Gjesdal
BMJ Open  vol: 9  issue: 7  first page: e029579  year: 2019  
doi: 10.1136/bmjopen-2019-029579

8. Core functions of primary care in Amathole District, South Africa: a descriptive study
Robert Mash, Jenny Nash
BJGP Open  vol: 9  issue: 3  first page: BJGPO.2024.0141  year: 2025  
doi: 10.3399/BJGPO.2024.0141

9. Revisión sistemática de los instrumentos de evaluación de la calidad de Atención Primaria utilizados en los últimos 10 años
Alberto López García, Patricia Barber Pérez
Atención Primaria  vol: 56  issue: 9  first page: 103046  year: 2024  
doi: 10.1016/j.aprim.2024.103046

10. DESEMPENHO DA ATENÇÃO PRIMÁRIA À SAÚDE NA PERSPECTIVA DOS PROFISSIONAIS: UMA REVISÃO INTEGRATIVA
Rafaela Simão de Abrantes, Aline de Paula Rêgo Graciano Luz, Alba Rossana Vieira Costa, Priscilla Kelly Policarpo Falcão
Revista interdisciplinar em saúde  vol: 7  issue: Único  first page: 1398  year: 2020  
doi: 10.35621/23587490.v7.n1.p1398-1413

11. What is the value and impact of the adaptation process on quality indicators for local use? A scoping review
Siyi Zhu, Tao Wu, Jenny Leese, Linda C. Li, Chengqi He, Lin Yang, Cindy Prins
PLOS ONE  vol: 17  issue: 12  first page: e0278379  year: 2022  
doi: 10.1371/journal.pone.0278379

12. Models of maternal and child healthcare for African refugees: protocol for an exploratory, mixed-methods study
Carolyne Njue, Andrew Hayen, Angela J Dawson
BMJ Open  vol: 10  issue: 6  first page: e038162  year: 2020  
doi: 10.1136/bmjopen-2020-038162

13. Protocol for development and validation of a context-appropriate tool for assessing organisational readiness for change in primary health clinics in South Africa
Carrie Brooke-Sumner, Katherine Sorsdahl, Carl Lombard, Petal Petersen-Williams, Bronwyn Myers
BMJ Open  vol: 8  issue: 4  first page: e020539  year: 2018  
doi: 10.1136/bmjopen-2017-020539

14. How to measure the core functions of primary care in low-income and middle-income country settings
Robert Mash, Innocent Besigye, Kéfilath Bello, Anna Galle
BMJ Global Health  vol: 10  issue: 10  first page: e021218  year: 2025  
doi: 10.1136/bmjgh-2025-021218

15. Primary health care attributes assessment: children and adolescents living with HIV
Bibiana Sales Antunes, Stela Maris de Mello Padoin, Cristiane Cardoso de Paula
Escola Anna Nery  vol: 22  issue: 2  year: 2018  
doi: 10.1590/2177-9465-ean-2017-0233

16. Primary health care performance: a scoping review of the current state of measurement in Africa
Graham Bresick, Felicia Christians, Martha Makwero, Innocent Besigye, Sebaka Malope, Luckson Dullie
BMJ Global Health  vol: 4  issue: Suppl 8  first page: e001496  year: 2019  
doi: 10.1136/bmjgh-2019-001496

17. Measuring the quality of primary care in national health surveys: Lessons from Brazil
Erno Harzheim, Luiz F. Pinto, Otávio P. D'Avila, Lisiane Hauser
African Journal of Primary Health Care & Family Medicine  vol: 12  issue: 1  year: 2020  
doi: 10.4102/phcfm.v12i1.2251

18. Interventions to mitigate drug shortages in public health systems in sub-Saharan Africa: a scoping review protocol
Olubunmi Margaret Ogbodu, Busisiwe Mrara, Constance Sewani-Rusike
BMJ Open  vol: 15  issue: 7  first page: e101349  year: 2025  
doi: 10.1136/bmjopen-2025-101349

19. Adaptación transcultural colaborativa de cuestionarios PCAT para Colombia
Alexandra Giraldo Osorio, Consuelo Vélez Álvarez, M Isabel Pasarín, Jacqueline Ponzo, Silvina Berra
Revista Ciencia y Cuidado  vol: 15  issue: 2  first page: 101  year: 2018  
doi: 10.22463/17949831.1405

20. Development and validation of a Malawian version of the primary care assessment tool
Luckson Dullie, Eivind Meland, Øystein Hetlevik, Thomas Mildestvedt, Sturla Gjesdal
BMC Family Practice  vol: 19  issue: 1  year: 2018  
doi: 10.1186/s12875-018-0763-0

21. Quality of primary care from patients’ perspective: a cross sectional study of outpatients’ experience in public health facilities in rural Malawi
Luckson Dullie, Eivind Meland, Thomas Mildestvedt, Øystein Hetlevik, Sturla Gjesdal
BMC Health Services Research  vol: 18  issue: 1  year: 2018  
doi: 10.1186/s12913-018-3701-x

22. Patient experiences in a public primary health care clinic: A South African case study
Óscar Brito Fernandes, Mukhethwa Netshiombo, László Gulácsi, Niek S. Klazinga, Márta Péntek, Petra Baji
Society and Economy  vol: 42  issue: 3  first page: 333  year: 2020  
doi: 10.1556/204.2020.00014

23. Elevated blood glucose and unfavourable tuberculosis treatment outcomes in a low-income setting: findings from a prospective cohort study in Eswatini
Victor Williams, Alinda G Vos-Seda, Marianne Calnan, Colani S Ngwenya, Samson Haumba, Lindiwe Mdluli-Dlamini, Diederick E Grobbee, Kennedy Otwombe, Kerstin Klipstein-Grobusch
BMJ Public Health  vol: 3  issue: 1  first page: e001407  year: 2025  
doi: 10.1136/bmjph-2024-001407

24. Primary care performance in a Ugandan rural district: a cross-sectional descriptive study
Innocent Kabahena Besigye, Robert James Mash
BJGP Open  vol: 9  issue: 2  first page: BJGPO.2024.0105  year: 2025  
doi: 10.3399/BJGPO.2024.0105

25. Evaluation of Primary Health Care in Rio de Janeiro, Brazil: the experience of patients fifteen years after the Reform
Otávio Pereira D’Avila, Luiz Alexandre Chisini, Mauro Cardoso Ribeiro, Vinicius Siqueira Tavares Meira-Silva, Yann Rodrigues Mathuiy, Luana Jonata Nunes de Moura, Erno Harzheim, Luiz Felipe Pinto
Ciência & Saúde Coletiva  vol: 30  issue: 7  year: 2025  
doi: 10.1590/1413-81232025307.18802024en

26. Assessing the Generalizability of Client Experience Measurement Tools in Low- and Middle-Income Countries: A Narrative Review
Andrew Corley, Susannah Gibbs, Nirali Chakraborty, Lara Fields, Giannina Chávez Ackermann, Jasmine Coulson, Yixin Zhang, Paul Bouanchaud
Global Health: Science and Practice  vol: 13  issue: 2  first page: e2300364  year: 2025  
doi: 10.9745/GHSP-D-23-00364

27. Development and validation of a tool to measure patient experience in chronic disease care
Nayna Manga, Richard Harding, Angela De Sa, Kathleen Murie, Mosedi K. Namane, Peter J. Raubenheimer, Derek A. Hellenberg, Elma De Vries
African Journal of Primary Health Care & Family Medicine  vol: 10  issue: 1  year: 2018  
doi: 10.4102/phcfm.v10i1.1830

28. Community-orientated primary care: a scoping review of different models, and their effectiveness and feasibility in sub-Saharan Africa
Bob Mash, Sunanda Ray, Akye Essuman, Edu Burgueño
BMJ Global Health  vol: 4  issue: Suppl 8  first page: e001489  year: 2019  
doi: 10.1136/bmjgh-2019-001489

29. Adapting the Primary Care Assessment Tool for sub-Saharan Africa: a validation study
Robert Mash, Kefilath Bello, Innocent K Besigye, Anna Galle
BJGP Open  vol: 9  issue: 1  first page: BJGPO.2024.0084  year: 2025  
doi: 10.3399/BJGPO.2024.0084

30. Improving the core functions of primary care in a Ugandan rural district
Innocent K. Besigye, Robert J. Mash
African Journal of Primary Health Care & Family Medicine  year: 2025  
doi: 10.4102/phcfm.v17i1.4782