Original Research

Unveiling contextual influences of maternal satisfaction with labour care services in Nigeria: A qualitative inquiry

Titilope A. Awotunde, Mary Ani-Amponsah, Dolapo E. Ajala, Simeon A. Ojo, Thomas O. Adeleke, Olufemi T. Awotunde, Akintayo D. Olaolorun
African Journal of Primary Health Care & Family Medicine | Vol 15, No 1 | a4173 | DOI: https://doi.org/10.4102/phcfm.v15i1.4173 | © 2023 Titilope A. Awotunde, Mary Ani-Amponsah, Dolapo E. Ajala, Simeon A. Ojo, Thomas O. Adeleke, Olufemi T. Awotunde, Akintayo D. Olaolorun | This work is licensed under CC Attribution 4.0
Submitted: 11 June 2023 | Published: 28 November 2023

About the author(s)

Titilope A. Awotunde, Department of Nursing, College of Health Sciences, Bowen University, Iwo, Nigeria
Mary Ani-Amponsah, Department of Maternal and Child Health, School of Nursing and Midwifery, University of Ghana, Legon, Ghana
Dolapo E. Ajala, Department of Nursing, Faculty of Clinical Sciences, Bowen University Teaching Hospital, Ogbomoso, Nigeria
Simeon A. Ojo, Department of Nursing, College of Health Sciences, Bowen University, Iwo, Nigeria
Thomas O. Adeleke, Department of Family Medicine, College of Health Sciences, Bowen University, Iwo, Nigeria
Olufemi T. Awotunde, Department of Family Medicine, College of Health Sciences, Bowen University, Iwo, Nigeria
Akintayo D. Olaolorun, Department of Family Medicine, College of Health Sciences, Bowen University, Iwo, Nigeria

Abstract

Background: In light of the rising global effort to lower maternal mortality rates, it is crucial for low- and middle-income countries with poor maternal indices to investigate the problem of maternal satisfaction and the key elements that affect it. To this effect, this study explored the experiences of postnatal women in relation to labour services and investigated the factors that contribute to their overall satisfaction.

Aim: The study set out to explore factors influencing maternal satisfaction with labour care services in Ogbomoso, Oyo State, Nigeria. This study ultimately seeks to advance our understanding of this phenomenon to impact labour care and policy.

Setting: The study was conducted among multiparous women who had their antenatal care and delivery in Ogbomoso, Oyo State, Nigeria.

Methods: A qualitative study was performed using in-depth interviews among postnatal women.

Results: The results revealed a number of variables that could affect the women’s satisfaction with labour care, including the choice of health facility, healthcare providers, environment of the facility, assurance of privacy, treating patients with dignity, provision of needed amenities and having a well-planned postnatal care assessment.

Conclusion: The study revealed that the costs of care, the skill of the caregiver, the provision of confidential and dignified care, and the availability of supplies all have an impact on maternal satisfaction. Hospital administration should address these issues to enhance the experience of women and labour care services.

Contribution: The study’s findings provide insights that will inform strategies to improve the quality of care being provided to parturients in Nigeria.


Keywords

labour; maternal satisfaction; postnatal; labour care services; factors; qualitative inquiry; childbirth.

Sustainable Development Goal

Goal 3: Good health and well-being

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