Original Research

The effectiveness of a community-orientated model of primary care for type 2 diabetes compared to standard care

Shivani Pillay, Michael K. Pather
African Journal of Primary Health Care & Family Medicine | Vol 17, No 1 | a4912 | DOI: https://doi.org/10.4102/phcfm.v17i1.4912 | © 2025 Shivani Pillay, Michael K. Pather | This work is licensed under CC Attribution 4.0
Submitted: 02 February 2025 | Published: 03 October 2025

About the author(s)

Shivani Pillay, Department of Family and Emergency Medicine, Faculty of Medicine and Health Sciences, Stellenbosch University, Cape Town, South Africa
Michael K. Pather, Department of Family and Emergency Medicine, Faculty of Medicine and Health Sciences, Stellenbosch University, Cape Town, South Africa

Abstract

Background: Non-communicable diseases constitute the primary cause of mortality in South Africa, surpassing infectious diseases. Among these, diabetes mellitus is the second leading cause of death. Although local literature on community-orientated primary care (COPC) remains limited, international evidence supports its effectiveness.
Aim: This study aimed to evaluate the effectiveness of a COPC model for adults with type 2 diabetes compared to the standard facility model of care.
Setting: The Chiawelo COPC (Chiawelo Community Practice) and Chiawelo Community Health Centre (CHC) in Soweto, South Africa.
Methods: A cross-sectional observational study was conducted. File records of adults with type 2 diabetes from both models of care were examined for patients’ glycaemic control and clinicians’ adherence to evidence-based diabetes standards of care.
Results: Chiawelo COPC (CCP) outperformed the CHC over the investigation period. Mean patient HbA1c at Chiawelo COPC (CCP) was lower than the CHC (7.9%, 8.9%; p < 0.001). Body mass index (BMI) (75%, 36%; p < 0.001), urine tests (74%, 42%; p < 0.001) and renal function assessments (95%, 80%; p < 0.05) showed superior results at the COPC practice. Differences were observed in examinations of feet (61%, 1%; p < 0.001) and eyes (38%, 1%; p < 0.001). Adherence discussions were more frequent at COPC (63%, 48%; p < 0.05).
Conclusion: The COPC model is more effective than the standard facility-based model in managing type 2 diabetes in the Chiawelo community, Soweto.
Contribution: This study contributes to understanding the effectiveness of a COPC model for diabetes care in a South African community.


Keywords

community-orientated primary care; effectiveness; diabetes; community; primary care.

Sustainable Development Goal

Goal 3: Good health and well-being

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