Original Research

Perceptions regarding the scope of practice of family doctors amongst patients in primary care settings in Nairobi

Gulnaz Mohamoud, Bob Mash, Mohamoud Merali, James Orwa, Megan Mahoney
African Journal of Primary Health Care & Family Medicine | Vol 10, No 1 | a1818 | DOI: https://doi.org/10.4102/phcfm.v10i1.1818 | © 2018 Gulnaz Mohamoud | This work is licensed under CC Attribution 4.0
Submitted: 05 May 2018 | Published: 04 October 2018

About the author(s)

Gulnaz Mohamoud, Department of Family Medicine, Aga Khan University Hospital, Kenya
Bob Mash, Division of Family Medicine and Primary Care, Stellenbosch University, South Africa
Mohamoud Merali, Department of Counselling Psychology, Aga Khan University Hospital, Kenya
James Orwa, Aga Khan University Hospital, Nairobi, Kenya
Megan Mahoney, Division of Primary Care and Population Health, Stanford University, United States of Ameria


Background: Primary care (PC) is the foundation of the Kenyan health care system, providing comprehensive care, health promotion and managing all illnesses across the lifecycle. In the private sector in Nairobi, PC is principally offered by the general practitioners, also known as family doctors (FDs). The majority have no postgraduate training. Little is known about how patients perceive their capability.

Aim: To assess patients’ perceptions of the scope of practice of FDs working in private sector PC clinics in Nairobi and their awareness of the new category of family physicians (FPs) and the discipline of family medicine.

Setting: Private sector PC clinics in Nairobi.

Methods: A descriptive survey using a structured, self-administered questionnaire. Simple random sampling was used to recruit 162 patient participants.

Results: Of the participants, 30% knew the difference between FPs and FDs. There was a high to moderate confidence that FDs could treat common illnesses; provide lifestyle advice; family planning (66%) and childhood immunisations (64%). In adolescents and adults, low confidence was expressed in their ability to manage tuberculosis (58%), human immunodeficiency virus (55%) and cancer (33%). In the elderly, there was low confidence in their ability to manage depression (55%), anxiety (57%), urinary incontinence (57%) and diabetes (59%). There was low confidence in their ability to provide antenatal care (55%) and Pap smears (42%).

Conclusion: Patients did not perceive that FDs could offer fully comprehensive PC services. These perceptions may be addressed by defining the expected package of care, designing a system that encourages the utilisation of PC and employing FPs.


Nairobi; primary care; patient’s perceptions; role; scope of services; family doctor


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Crossref Citations

1. Evaluation of the quality of service delivery in private sector, primary care clinics in Kenya: A descriptive patient survey
Gulnaz Mohamoud, Robert Mash
South African Family Practice  vol: 62  issue: 1  year: 2020  
doi: 10.4102/safp.v62i1.5148